Please read the below terms of use

Terms of Use

LOADSTATION LLC

USDOT #4131114 | MC #1581925
2180 Satellite Blvd Suite 400, Duluth, GA 30097
Phone: (678) 548-5558 | Email: info@loadstationus.com

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​​​​​​​​​​​​​​Effective Date: 01/01/2025


TERMS AND CONDITIONS OF USE

  • Vestibulum at eros

​​​​​​​Thank you for choosing LoadStation LLC (“LoadStation,” “we,” “us,” or “our”) for your vehicle transport brokerage services. By using our services, you (“Customer”) accept all terms and conditions (“TERMS”) contained herein. In the event of a conflict between these TERMS and any other document (e.g., motor carrier bill of lading, tariff, or service guide), these TERMS supersede and control between you and LoadStation. No one except LoadStation may modify these TERMS.

IMPORTANT NOTICE: ARBITRATION AGREEMENT

SECTION 12 BELOW CONTAINS AN ARBITRATION AGREEMENT REQUIRING YOU AND LOADSTATION TO RESOLVE MOST DISPUTES BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. PLEASE READ SECTION 12 CAREFULLY.

1. DEFINITIONS

  • “Additional Services”: Any upgrades or extra services (e.g., top-loading, guaranteed pickup date, covered transport, extra personal belongings) that Customer requests in addition to standard transport.
  • “Bill of Lading”: Document Carrier provides at delivery, noting Shipment condition, origin/destination, etc. May serve as receipt or contract between Carrier and Customer.
  • “Carrier”: A federally or state-licensed transporter of property under 49 U.S.C. §13102(14) or 46 U.S.C. §30701 (for ocean shipments).
  • “Carrier Form”: Any receipt, inspection report, Bill of Lading, shipping order, or similar document from the Carrier at pickup or delivery.
  • “C.O.D.”: Collect on delivery (payment due upon vehicle delivery).
  • “Customer”: The individual or entity requesting transport.
  • “Customer’s Agent”: An adult (18+) authorized by the Customer to act on Customer’s behalf.
  • “Destination”: Drop-off location the Customer designates (may be revised by agreement).
  • “Inoperable”: A Shipment that cannot be driven (e.g., missing or damaged essential parts).
  • “LoadStation”: LoadStation LLC, a broker under 49 U.S.C. §13102(2), registered with FMCSA (USDOT #4131114, MC #1581925). Not a motor carrier.
  • “Order”: Customer’s request for LoadStation to arrange transport.
  • “Order Confirmation”: LoadStation’s written confirmation of the Customer’s request and details (Shipment, pickup, delivery, fees).
  • “Point of Origin”: The Shipment pickup location.
  • “Shipment”: Customer’s vehicle(s) to be transported under these TERMS.

2. SERVICES

  1. Broker Services
    • Upon Customer’s request, LoadStation arranges vehicle transport by third-party Carriers, subject to these TERMS. LoadStation reserves the right to refuse or cancel Orders at any time.
  2. Completion of Service
    • LoadStation’s role is complete when a Carrier accepts the Order.
  3. Broker Status
    • LoadStation is a broker only, not the actual transporter (motor carrier). We do not hold or transport your vehicle.
  4. No Custody
    • Because we do not take possession, LoadStation is not liable for the vehicle’s actual transport handling.
  5. Ocean Shipments
    • If ocean transport applies, ocean carrier terms and limited liability rules also apply. Ask the ocean carrier about extra insurance coverage if needed.
  6. Estimates
    • Pickup and delivery dates are estimates only; delays due to weather, road, or mechanical issues are outside LoadStation’s control.

3. CUSTOMER’S RESPONSIBILITIES

  1. Accurate Information
    • Customer must verify all details (vehicle make/model/year, pickup/delivery addresses, fees, special requests). Changes can incur extra costs or result in cancellation.
  2. Vehicle Condition & Modifications
    • If the Shipment is inoperable or oversized (e.g., lifted, lowered, large tires, racks), Customer must inform LoadStation upfront. Extra fees or refusal may occur if undisclosed.
  3. Preparing Shipment
    • Remove or secure all loose parts or accessories; remove non-permanent racks; keep fuel at or below ¼ tank.
    • Customer is liable for any damage caused by loose/misaligned vehicle parts during transit.
  4. Alarms
    • Disable alarm systems or provide instructions. If alarms activate and cannot be turned off, Carrier may silence them by any reasonable means without liability.
  5. Personal Items
    • One suitcase or bag (up to 100 lbs. total) in the trunk/cargo area is allowed. No coverage for personal items by Carrier or LoadStation. Over-limit or undeclared items can lead to added fees or Carrier refusal.
  6. Prohibited Items
    • No explosives, firearms, ammo, flammable items, live animals, contraband, narcotics, or illegal goods. Violations can result in immediate cancellation, confiscation, or legal penalties.
  7. Ocean Shipments
    • Vehicle must be empty except for factory-installed equipment. Customer handles customs documents and any port fees.

4. CUSTOMER WARRANTIES

Customer warrants compliance with applicable laws, rules, and regulations (import/export, custom laws). Any party acting for Customer also warrants it can bind Customer legally.

5. PICKUP AND DELIVERY

  1. Accessibility
    • Carrier may need an alternate pick-up/drop-off if roads are too narrow or restricted.
  2. Presence of Customer or Agent
    • Customer or Agent must be at origin and destination to oversee inspection.
  3. Inspection
    • At origin, note any existing vehicle damage on the Carrier’s Bill of Lading. Photos are advised.
    • At destination, document any fresh damage on the Bill of Lading before signing.
  4. Acceptance
    • Signing the Bill of Lading without noting damage implies the vehicle arrived in acceptable condition, releasing Carrier and LoadStation from further claims.

6. CARRIER RESPONSIBILITIES

  1. Transport
    • Carrier transports the vehicle as near the designated addresses as law/road conditions allow.
  2. Carrier Form
    • Carrier may provide its own Bill of Lading. You may be subject to the Carrier’s policies, tariffs, or rules.
  3. Customer-CARRIER Contract
    • Any claim or dispute over actual transport is typically between Customer and Carrier.

7. FEES AND PAYMENT

  1. Broker & Carrier Fees
    • LoadStation’s brokerage fee is owed once a Carrier is assigned (dispatched).
    • Remaining amounts may be C.O.D. to Carrier at delivery (cash, cashier’s check, or money order; personal checks/credit cards usually not accepted by Carriers).
  2. Invoice Terms
    • Payment Due: Upon invoice receipt or per stated due date.
    • Methods: Bank transfer, credit/debit, PayPal, certified check/money order.
    • Processing Fees:
      • Credit/Debit: 3%
      • ACH Direct Debit: 1% + $5 cap
      • International Cards: 1.5% (if applicable)
      • Currency Conversion: 1% (if applicable)
  3. Late Payment & Interest
    • Unpaid balances may accrue 1.5% monthly interest. Customer is responsible for any related collection costs and attorneys’ fees.
  4. Storage & Lien
    • If Customer refuses delivery or doesn’t pay, Carrier may store the Shipment at Customer’s expense and hold a lien until all fees are settled.

8. CANCELLATION & REFUND POLICY

Quote Terms

  1. Validity: Quotes are valid for 7 days from issue date, unless stated otherwise.
  2. Price Adjustments: After that period, prices may change due to market fluctuations.
  3. Scope of Service: Quote covers only stated services; extras may incur added fees.
  4. Booking Confirmation: A signed agreement or payment does not guarantee a specific Carrier until LoadStation confirms dispatch.
  5. Carrier Assignment: LoadStation may assign any licensed & insured Carrier.
  6. Additional Fees:
    • Undisclosed Condition: If the vehicle is inoperable/oversized or personal items exceed 100 lbs. without notice, additional fees or cancellation can occur.
    • Exceeding 100 lbs.: If canceled last-minute for this reason, a $199 fee may be charged for lost time/opportunity.
  7. Cancellation: Subject to Invoice Terms below.

Invoice Terms

  1. Cancellation Before Carrier Assigned
    • No charge if Customer cancels before a Carrier dispatch/assignment occurs.
  2. Cancellation After Carrier Assigned
    • $100 cancellation fee applies if a Carrier was assigned, even if the Carrier has not yet arrived.
  3. No Refund for Services Rendered
    • If Additional Services are partially provided, Customer’s remedy is a refund of any unfulfilled portion only.
  4. Disputes
    • Any billing/service disputes must be reported within 7 business days of the invoice date.

9. LOSS, DAMAGE, OR DELAY CLAIMS

  1. Broker Status
    • LoadStation is a property transportation broker only, not liable for cargo loss/damage.
  2. Carrier Liability
    • All claims for damage or delay must be filed directly against the Carrier that transported the Shipment.
  3. Notification
    • Notify LoadStation within 48 hours of delivery if you plan to file a claim so we can provide Carrier details.
  4. Acts of God / Beyond Control
    • LoadStation and Carrier are not liable for damage from weather events, riots, terrorism, personal items inside the vehicle, etc.

10. INDEMNIFICATION

Customer agrees to indemnify and hold harmless LoadStation, its affiliates, and their employees/officers/directors against all claims, losses, damages, or liabilities arising from Customer’s breach or actions (including violation of these TERMS or loading prohibited items).

11. DISCLAIMER & LIMITATION OF LIABILITY

  1. Limitation of Liability
    • LoadStation’s maximum liability is the amount Customer paid LoadStation for the specific Order.
  2. No Warranties
    • LoadStation disclaims any warranties, express or implied, including merchantability or fitness for a particular purpose.
  3. Indirect Damages
    • LoadStation is not liable for any special, incidental, consequential, or punitive damages.

12. ARBITRATION AGREEMENT

  1. Binding Arbitration
    • Except for small claims or intellectual property matters, any dispute related to these TERMS or LoadStation’s services must be resolved via binding arbitration administered by National Arbitration and Mediation (NAM) under its rules.
    • Venue: You may choose phone, written submission, or in-person arbitration in your home county or another mutually agreed location.
    • The Federal Arbitration Act governs this clause.
  2. Notice Requirement
    • At least 30 days before arbitration, send a signed, detailed notice (via certified mail or courier requiring signature) to:
      LoadStation LLC
      2180 Satellite Blvd Suite 400
      Duluth, GA 30097
  3. Class Action Waiver
    • All arbitration is on an individual basis; no class or representative actions allowed.
  4. Severability
    • If any part of this arbitration provision is unenforceable, the remainder still applies.
  5. Jury Trial Waiver
    • If a dispute proceeds in court instead of arbitration, both parties waive the right to a jury trial.

13. ADDITIONAL TERMS FOR GEORGIA RESIDENTS & GOVERNING LAW

  1. Governing Law
    • These TERMS are governed by Georgia law without regard to conflict-of-law principles.
    • Any non-arbitrable disputes must be litigated in courts located in Georgia.
  2. Georgia Consumer Protection
    • Any consumer complaints or issues will be processed under Georgia’s applicable consumer protection statutes.

14. MISCELLANEOUS PROVISIONS

  1. Independent Contractors
    • Nothing in these TERMS makes Customer or LoadStation a partner, joint venturer, or agent of the other.
  2. Assignment
    • Customer cannot assign rights without LoadStation’s written consent.
  3. Severability
    • If any provision is deemed invalid, the rest remain in effect.
  4. Entire Agreement
    • These TERMS (along with any posted policies or the Privacy Policy) constitute the entire agreement, superseding previous communications.
  5. No Waiver
    • LoadStation’s failure to enforce any provision is not a waiver of that provision.
  6. Marketing/Reference Clause
    • LoadStation may reference Customer’s name/logo in marketing unless Customer opts out by emailing info@loadstationus.com.
  7. Acknowledgment
    • By engaging LoadStation’s services, Customer acknowledges reading, understanding, and agreeing to all TERMS.
  8. Contact & Notices
    • All notices to LoadStation must be sent to:
      LoadStation LLC
      2180 Satellite Blvd Suite 400
      Duluth, GA 30097
      (678) 548-5558 | info@loadstationus.com

CUSTOMER ACKNOWLEDGMENT

By proceeding with any booking or Order, you (the “Customer”) confirm that you have read and agree to these TERMS.

END OF TERMS & CONDITIONS


F.A.Q

Frequently Asked Questions

We suggest booking your auto transport within a few days of receiving your quote, as market conditions and carrier availability can change rapidly. You can always obtain a current cost estimate by using our complimentary online quote calculator at any time.

With LoadStation's Price Lock Promise, the price we quote you is the price you'll pay upon delivery. If the initial quote falls short in securing a carrier, we'll cover up to $200 of the Initial Payment to ensure your transport proceeds at the initially agreed-upon total cost.

Absolutely, with LoadStation Auto Transport, we offer a guaranteed pickup service. For more details, check out our Expedited Car Shipping page. If you have any questions or need a quote for a specialty vehicle shipment, feel free to reach out via live chat or give us a call at 678-548-5558. We're here to help!

Your First Available Shipping Date (FAD) marks the earliest day your vehicle is prepared for pickup. With LoadStation Auto Transport, we provide a range of services tailored to your shipping needs, including expedited pickup solutions. Should you need to make any adjustments to your FAD, feel free to contact your LoadStation representative. For more insights into shipment durations.

Absolutely! Don't let the lack of an exact address hold you back. With LoadStation Auto Transport, you can easily request a quote by reaching out to our friendly team. We'll guide you through the process and provide you with an estimate based on the closest cities to your pickup and drop-off locations. Don't wait, get started today and experience hassle-free car shipping with LoadStation!

Of course! Your LoadStation Auto Transport quote comes fully equipped with comprehensive insurance coverage. Our carriers meet strict insurance requirements, offering a minimum of $1,000,000 in liability insurance and $100,000 in cargo insurance. Plus, we diligently verify insurance validity and list LoadStation as a Certificate Holder on carrier policies. It's all part of our commitment to ensuring a smooth and worry-free shipping experience for you.

Ready to kick off your vehicle shipment with LoadStation Auto Transport? For your convenience, many of our customers can get an instant quote and book their shipment entirely online. Alternatively, you can also request a quote via SMS or WhatsApp. Our dedicated auto transport experts are on standby to address any queries and ensure your shipment is set up for success. Feel free to reach out to us at 678-548-5558. Let's get rolling!

The earlier, the better! We suggest requesting a quote and scheduling your car shipment as soon as possible to secure a carrier for your preferred pickup window at the most competitive rate. However, if you're in a time crunch, don't worry! We also provide expedited pickup options to accommodate urgent needs. For personalized assistance and to explore the best options tailored to your requirements, please give us a call at LoadStation Auto Transport.

Door-to-door auto transport means the driver picks up and drops off your car as close to your house as possible. Sometimes, big trucks can't go into certain neighborhoods because of rules. So, if your street is too narrow or has obstacles, the driver might ask to meet you at a big parking lot nearby, like a grocery store.

Your physical presence during pickup isn't obligatory, but it's highly suggested to have a representative at both pickup and delivery locations (if you can't be there yourself). The representative should be at least 18 years old.

LoadStation Auto Transport's door-to-door shipping services comprise pickup from a designated address (such as a driveway or work address) and drop-off at a specific address, aiming to get as close as safely and legally feasible to the requested locations. Please be aware that certain cities or communities may have restrictions on commercial vehicles, limiting the ability of car carriers to travel on certain streets. Additionally, some areas may pose safety concerns for truckers. If the trucker cannot safely or legally reach your requested address, they will arrange to meet you at a nearby agreed-upon location.

Yes, door-to-door shipping is available for most vehicle types across the United States. However, please note that door-to-door service is not available for shipments to Hawaii, Alaska, Puerto Rico, and international destinations. NOTE: Open transport may not be the ideal choice for low ground sports cars or valuable classic cars.

When you opt for any of LoadStation Auto Transport's door-to-door transport services, your vehicle will be safeguarded by the carrier's cargo insurance. Our carriers meet strict insurance requirements, offering a minimum of $1,000,000 in liability insurance and $100,000 in cargo insurance. Plus, we diligently verify insurance validity and list LoadStation as a Certificate Holder on carrier policies. It's all part of our commitment to ensuring a smooth and worry-free shipping experience for you.

There are several factors that may influence the cost of door-to-door auto transport. Some of the key factors being, vehicle type, shipping distance, method of transportation, season, pick up and delivery location, etc.

Certainly, open auto transport is a safe and commonly utilized method for shipping vehicles. Carriers within the LoadStation network are adept at securely loading and unloading vehicles, ensuring careful handling to minimize the risk of damage during transit. However, we reduce this danger by carefully choosing carriers to join our group.

Open transport is the most common way to ship cars. Cars transported on an open trailer are exposed to weather like rain, sun, and dust. Despite this, open transport is still a safe and secure way to move your vehicle. In fact, many new cars are delivered to dealerships using open trailers without any problems.

Open transport carriers come in various types to suit different needs. Here are the main types: Single-vehicle trailer: This trailer holds just one vehicle and is often used for short distances or moving an inoperable car or one requiring special attention. Single-level, multi-car trailer: This carrier can haul between 1 and 6 cars, SUVs, or trucks at a time. It is ideal for transporting vehicles in areas with low overheads due to its design. Multi-level, multi-car trailer: This is the most common type of open carrier. It has multiple levels, allowing it to transport up to 10 vehicles at once.

When you choose LoadStation for open transport services, your vehicle is covered by the carrier's cargo insurance. Our carriers meet strict insurance standards, providing a minimum of $1,000,000 in liability insurance and $100,000 in cargo insurance. Additionally, we meticulously verify insurance validity and list LoadStation as a Certificate Holder on carrier policies. This is all part of our dedication to ensuring a seamless and stress-free shipping experience for you.

Although your car will be exposed to the elements during transit, such as rain, snow, and dust, these conditions are similar to what your car would encounter on the road. The risk of damage from these elements is minimal. However, if your car is particularly valuable or a collector's item, you may want to consider using an enclosed trailer for added protection.

The price varies based on factors like the vehicle type, pickup and delivery spots, seasonal fluctuations, and whether you require a guaranteed pickup date. For the most budget-friendly option, choose open car transport and aim for flexibility with your pickup dates. Additionally, be cautious when obtaining free quotes to prevent falling into the trap of lead generators that may sell your data to multiple companies or engage in bid wars for your car. Instead, we recommend selecting one service provider and ensuring they handle the carrier selection process. At LoadStation, we pride ourselves on being a legitimate company that provides top-notch service while safeguarding your data. Choosing LoadStation ensures peace of mind and the best possible shipping experience.

Deciding whether to choose enclosed transport for your vehicle depends on various factors, including the car's value and your comfort level with potential exposure to the elements. Both open and enclosed transport options are safe, but enclosed transport is generally preferred for transporting collector vehicles, luxury, classic, or exotic cars. Additionally, it's commonly used for motorcycles, powersports vehicles, and modified or lowered vehicles. It's worth noting that enclosed transport tends to be more expensive than open transport. If cost is a significant factor for you, open transport offers a reliable and cost-effective alternative.

Enclosed transport costs are determined similarly to open car transport, but you can expect to pay approximately 10-40% more per trip for added protection. Enclosed transport is particularly favored by classic car lovers and those seeking to transport luxury exotic vehicles.

The duration of car transport via an enclosed trailer can vary based on several factors, including the distance of the journey, the specific route chosen, and prevailing weather conditions. For instance, for short-distance transports spanning 1-200 miles, the process may be completed within 1-2 days. Medium-distance routes covering 200-600 miles may require 2-4 days, while longer routes exceeding 1500 miles could take 5 to 9 days. Please keep in mind that these are rough estimates, and actual delivery times may vary.

For consumer vehicles, there are essentially no restrictions on what can be shipped through enclosed auto transport services. Cars, vans, SUVs, and trucks are all compatible. However, if you are attempting to ship an oversized vehicle, one that is heavily modified, one of extreme value, or one that has been totaled, then specialized equipment might be necessary for shipping. Not all vehicle shipping companies have this specialized equipment. Therefore, it's essential to clearly communicate to us what you are planning to ship so we can utilize the carrier that best fits your needs.

Absolutely. Utilize our quote system to specify the type of shipment and your vehicle’s condition. This will ensure you receive the best price for your specific needs. However, it's important to note that we generally don't recommend using enclosed transport for non-running or damaged vehicles unless there is a compelling reason to do so, in order to maintain cost control on your car shipping.

Our quoted price includes all expenses, provided that the information you've provided accurately reflects the vehicle's condition. We guarantee zero hidden fees as long as the customer reports the condition accurately. Additionally, our advisors are trained to ask the right questions before finalizing the quote to ensure accuracy and transparency.

Expedited shipping entails a higher expense compared to standard auto transport. The exact fees fluctuate based on factors such as your vehicle type, shipping distance, and the specific pickup date you select. Generally, expedited shipping costs range from 15% to 45% more than standard shipments.

Expedited car shipping becomes advantageous when time is limited and an immediate start to the transportation process is necessary. By utilizing this premium service, your vehicle can be swiftly loaded onto a truck for prompt delivery.

Expedited car shipping allows your vehicle to be collected within 24 to 48 hours after placing an order. Following pickup, shipping durations will fluctuate based on the distance of the shipment.

Absolutely! Simply indicate whether you require the car to be picked up by a particular date or on a specific date, which will determine any additional cost to secure your timeframe. Please contact us for a personalized quote if you need a guaranteed pickup date. However, it's important to note that due to unforeseen circumstances on the road, the auto-hauling industry cannot guarantee delivery dates.

It's advisable to schedule your shipment 2 to 3 weeks in advance to ensure we can meet your scheduling needs. However, if you require last-minute shipping, we do offer expedited shipping options. You can contact one of our car transport specialists at 678-548-5558 to discuss scheduling expedited shipping.

No, you are not obligated to ship a car once you receive your shipping quote. All car shipping quotes obtained through our instant auto shipment cost calculator or by calling us at 224-276-8370 are free, anonymous, and entail no obligations or requirement for financial information. If you wish to secure your spot on one of our car carriers and confirm a vehicle shipping date, a small down payment ($75 and up to $249, depending on the shipping distance) is required to reserve your car's place on the truck when you place your order. This refundable deposit can be made with a major credit card or PayPal account. It will be deducted from your total auto shipping costs and can be refunded if you cancel your car shipment before a driver is assigned to your order.

The average price of shipping a motorcycle fluctuates depending on numerous factors including distance, transport method, motorcycle model, pickup and delivery locations, and seasonal variations. Typically, transporting a motorcycle for distances under 600 miles will amount to around $480.

The most economical option for motorcycle shipping often involves utilizing distribution centers. While this approach may offer cost savings, it might not be the most convenient if your pickup and delivery locations are not close to a distribution center. By partnering with a motorcycle transport specialist like LoadStation, you can obtain competitive pricing without sacrificing excellent service. LoadStation leverages its expertise to negotiate discounted rates with top-tier motorcycle shippers, ensuring customers benefit from cost-effective solutions without compromising on quality.

The cost depends on your budget and time availability. Opting for a professional service for motorcycle transport could be a better option than handling it yourself or riding it across the country. To ensure you get the best price and service, it's advisable to research several shipping companies and compare their rates and reputations. For a personalized quote at no cost, feel free to contact LoadStation at 678-548-5558.

Motorcycle shipping is most effectively managed by professionals experienced in this specific type of transportation, like LoadStation. Expert motorcycle shippers possess the necessary knowledge, skills, and specialized equipment to safely load, transport, and unload your prized possessions. LoadStation offers convenient door-to-door service, handling all logistical aspects to reduce your stress and save you time.

When opting for LoadStation's motorcycle shipping service, it's advisable to prepare your motorcycle by following these steps: Ensure your motorcycle is clean to facilitate inspections, remove any personal items, ensure tires are properly inflated, address any fluid leaks, maintain fuel at around a quarter tank, and unlock the steering column.

Several factors impact how much it costs to ship your bike. These include the distance it needs to travel, where it's being picked up and dropped off, the time of year, and the type of motorcycle you have. Distance is the biggest factor, as shipping companies usually charge per mile. Longer trips may have a lower per-mile rate but end up costing more overall. For an accurate price, contact LoadStation at 678-548-5558 for a quote tailored to your bike and shipping details.

Companies like LoadStation, specializing in auto transport management, coordinate with extensive networks of fully vetted and insured car carriers to ensure your safety. While smaller or local companies using smaller car haulers or single-vehicle flatbed carriers can transport your vehicle, the delivery time might be slower. For more information, reach out to LoadStation at 678-548-5558.

For land transportation, yes! You're permitted to include one piece of luggage, like a suitcase or bag, weighing up to 100 lbs, free of charge. However, it must be placed in the trunk or cargo area only. Make sure to secure it because carriers' insurance doesn't cover personal items.

Yes, that's fine. Just let the company know when you book. You can then work out with the driver where they should leave your car and what to do with the keys. If possible, it's best to have someone else there as the pickup contact.

Yes, it's possible, but it may be costly. The price of auto shipping is typically determined by factors such as the vehicle's weight, transportation time, and distance from pickup to destination. As a result, transporting a car along with other items could significantly increase the overall cost. Additionally, moving companies might not be as well-equipped or specialized as professional car transport companies, which could impact the quality of service provided.

Yes, LoadStation can transport golf carts. For a customized quote, please call 678-548-5558.

No, it's not advisable. Personal items are not insured during transport, and auto transport carriers are not licensed to transport household goods.

Yes, we can accommodate that. However, for a tailored quote, please give us a call. The price provided by our online quote calculator is based on a standard, non-modified (factory) version of the selected make and model.

Yes, you can. If the roof rack is removable and can be placed inside the trunk or back seat of the vehicle (potentially with the back seats folded down), there is no extra cost or additional steps required. Simply remove the rack before pickup. If the roof rack cannot be easily removed, please inform us, and we'll provide information on any potential additional costs. Depending on the total height of the vehicle with the roof rack, there may be an increased cost, as it will occupy more space on the transport truck, where any additional space is at a premium.

Individuals in need of immediate vehicle transport may expect to pay a premium. Auto transport companies manage to handle numerous cars by dedicating significant time to coordinating pickups and deliveries, ensuring maximum efficiency.

Most likely. Where you schedule your transport matters a lot. In big cities, there are many trucks coming in and out to deliver loads. Since there are lots of people, truck drivers can pick up more cars, which means lower prices for customers.

To get a quote for shipping your vehicle, you can either use LoadStation's instant online car shipping quote calculator above, or you can call 678-548-5558 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote, we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

Yes, LoadStation can pick up from all auctions. We have extensive experience coordinating pickups from various auction locations nationwide. Our team is well-versed in the procedures and requirements of different auction houses, enabling us to efficiently retrieve vehicles after purchase. Whether it's a local or online auction, we're equipped to handle the pickup process smoothly and transport your vehicle securely to its destination.

No, LoadStation does not cover auction storage late fees. It's essential to schedule pickups early to avoid incurring storage fees. Car transport arrangements may take a couple of days to secure a carrier, so planning ahead helps prevent any additional costs associated with storage fees at the auction site.

Yes, they can. Car drivers typically handle this task unless the auction explicitly states that they cannot release titles and will instead email them to the buyer.

Yes, you can pay the full transport cost via credit card. If you choose to pay online, you can do so at the time of booking either through our trusted stripe platform or by phone with a shipping agent. This allows for a convenient, one-time payment using a credit or debit card. Alternatively, you have the option to pay a deposit with your credit card and settle the remaining balance with cash upon delivery.

Yes, we can ship vehicles that are in non-running or inoperable condition. When transporting inoperable cars, a special auto carrier equipped with a winch is required. This winch is connected to your car and safely pulls it onto the carrier. There is an additional fee for inoperable vehicles due to the special equipment and extra work involved in securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

Absolutely! LoadStation has extensive experience shipping to and from every campus nationwide. If the final destination is on a narrow or tight street, our truck driver may need to coordinate a drop-off location as close to campus as possible.

No, all you need are the keys and the vehicle. Using auto transport as a means of stealing a vehicle is a crime, and the police would likely resolve such cases swiftly. With millions of vehicles shipped all over the country, we have never encountered an issue with someone attempting to steal a vehicle through auto transport.

While we don't offer specific student discounts, we have a range of discounts available for our customers, including new customer discounts, returning customer discounts, and referral discounts. If you refer a customer to us, you can receive up to $25 off per vehicle shipped with your referral.

Yes, you can if your car is being transported only by land. In such cases, you can have one piece of luggage, such as a suitcase or a bag, weighing up to 100 lbs, placed in the trunk or cargo area at no extra cost. However, if your car is being transported over water (e.g., to Hawaii), you cannot ship personal items in your vehicle. The vehicle must be completely empty of personal belongings, except for factory-installed equipment, or else the Port will reject it.

While you don't need to be personally present at the pickup location, it's highly recommended that you have a representative available at both the pickup and delivery points if you cannot be there yourself. The representative must be at least 18 years old. At both pickup and delivery, you or your pickup representative will need to inspect the vehicle and note any damage on the Bill of Lading (BOL) before signing it.

At LoadStation, we offer several options to meet our customers’ needs. We recommend an open trailer for transport, which is the same method used to move brand-new cars from the factory to dealerships and the most cost-effective option. If you are moving an exotic, collectible, or antique vehicle, we suggest choosing an enclosed trailer for transport. Call our auto transportation experts at 678-548-5558 for more details and to receive your free, no-obligation quote.

The most common snowbird routes usually involve shipping to and/or from Florida or Arizona, the two most popular snowbird destinations. Among the popular auto transport snowbird routes are from the New England states down to New York and ending in Florida (via I-95). Other frequently mentioned routes include A) from Seattle, WA down through California to Arizona (via I-5) and B) from Chicago down to Texas or Florida.

Yes, we do. The insurance that covers your automobile is the trucker’s cargo insurance. We have specific requirements for all the carriers we work with regarding the limit of their cargo insurance.

Snowbirds car shipping? You got it! Dial (678) 548-5558 now or hop into our Live Chat to unlock exclusive discounts tailored just for you!

The transport of boats and personal watercraft are specialty moves and are subject to availability. Contact us or call (678) 548-5558 to inquire about a specialty vehicle shipment quote.

Absolutely! We can handle the shipment of ATVs and small off-road vehicles. For a customized quote, call LoadStation at 678-548-5558.

Yes, you can, but it's important to inform us about the modifications at the time of booking. Our online rates are based on vehicles with no external modifications from the standard factory condition, so an additional premium will need to be added to the online price for modified vehicles. It's best to place an order over the phone so we can gather all the necessary details from you and provide the most accurate price. Give us a call at LoadStation: 678-548-5558.

Transporting a classic car receives the same quality service and fair market price as every other vehicle. However, if you opt to ship your car in an enclosed car transporter, as most owners of luxury or classic cars do, you will have to pay a little bit extra for that premium service.

Here's a simple way to decide: Ask yourself a few questions. If you say "yes" to any, consider enclosed transport. Do you see your car as an investment? Worried about snow or cold weather? Concerned about road hazards or debris during transport? Own a classic or uniquely modified car? Want extra protection against theft?

Absolutely! Opting for top load on an open carrier is a great way to give your vehicle extra protection.

Yes, we can. Transporting vehicles with low ground clearance requires specialized equipment and attention to ensure safe loading and unloading. Be sure to inform your sales advisor about your vehicle's low ground clearance to ensure proper handling during transportation.

Yes, you can! We offer round trip car shipping services for your convenience. Whether you're attending a car show or simply relocating your luxury vehicle, we can handle both legs of the journey with care and professionalism. Contact us to arrange your round trip car shipping today!

Absolutely! With our VIP luxury car service, we can accommodate this request. However, it's essential to schedule early so we can arrange for the appropriate trailer. Additionally, please note that there is an average charge of $100 per hour for the carrier's time.

The required paperwork varies depending on the transport company and the specific airport or port. Rest assured, we'll assist you with all the necessary documentation for a smooth shipping process.

No, they are not. We advise removing all items, including important documents, from the inside of the vehicle for your peace of mind.

Yes, it is. Your vehicle is covered by the trucker’s cargo insurance, which we carefully regulate for all carriers we work with. International marine carriers will provide information about their coverage once the vehicle leaves the U.S.

Your shipping time will be determined by the distance of your move. We'll provide this information when you get your quote and again when you place an order with us. It will be listed as transit time. While we aim to meet these estimates, it's possible that your car could be delivered faster than the estimated transit time provided.

Yes, they can. We always ensure that our carriers have a TWIC card, which allows them access in and out of any port.

We understand that international car shippers may not have the opportunity to inspect the vehicle before shipping, so they may not be fully aware of its exact condition. That's why we put great effort into accurately reporting the car's condition. If, for any reason, the port refuses the vehicle, we can arrange transportation to the nearest storage facility of your choice for an additional cost.

Absolutely! Our customer support team will coordinate closely with you to accommodate your specific requirements, ensuring a smooth and hassle-free shipment.

Yes, there may be additional charges for military PCS vehicle shipping if your car is modified. Modified vehicles often require more space on the carrier’s truck and additional equipment accommodations, which can result in additional fees.

No, personal items in the car are not insured, even during car shipping for military personnel. It is recommended that you remove all valuables, important documents, or hard-to-replace belongings before pick-up to ensure their safety.

Yes, we offer PCS vehicle shipping discounts for active duty, veterans, Reserves, National Guard, and military dependents. Give us a call to learn more about our special offers for military personnel.

Yes, we can coordinate pickup from Air Force bases as part of our military vehicle shipping services.

Military car shipping works similarly to regular car transport services. We coordinate the pickup and delivery of vehicles for military personnel, ensuring compliance with military regulations while providing efficient and reliable transportation services.

Yes, we specialize in handling both single and multiple vehicle shipments for auto dealerships. Whether you need to transport a single vehicle or multiple vehicles, we can accommodate your needs efficiently and reliably. Simply contact us to discuss your specific requirements, and we'll tailor our services to meet your dealership's logistics needs.

We understand that managing multiple carriers can be challenging and time-consuming. That's why we offer comprehensive logistics solutions to streamline the process for you. With our centralized management system, you can track all shipments and manage documentation seamlessly. Additionally, in LoadStation, we provide a single point of contact and dedicated account manager to further simplify your logistics operations. Let us handle the logistics, so you can focus on running your business efficiently.

LoadStation has you covered with a wide range of carriers all over the US. Unlike relying on just one or two local carriers, as a leading auto logistics management company, we have access to thousands of carriers nationwide.

Yes, and many of our dealer customers have noted the significant price difference, especially with high volumes. Fun fact: On average, our dealership customers ship 2 to 3 vehicles for free compared to what they used to pay using auto auctions' in-house shipping services.

Absolutely! With LoadStation, we enable seamless nationwide sales by delivering vehicles directly to your customers' doorsteps. Expand your market reach and elevate customer satisfaction with our efficient and reliable shipping services.

LoadStation provides both open and enclosed auto transport solutions tailored to your needs. Our open transport option offers a cost-effective solution for standard vehicles, while our enclosed transport ensures maximum protection for luxury or classic cars. Generally, open auto transport is the dealership's best choice, unless transporting luxury or sports cars that require extra protection. Trust LoadStation for reliable and affordable auto transport services.

Zero upfront payment! That's correct, $0! At LoadStation, we charge you once the carrier has been dispatched for your order.

Auto auction shipping services facilitate the transportation of vehicles to and from auction sites. Whether you're purchasing a car from an auction like Copart or Manheim, or selling one, these services ensure your vehicle is transported safely and efficiently. With LoadStation's quality auto auction shipping services, we help streamline the process, making it easier for you to buy or sell cars through auctions.

When shipping from an auction, we'll need key information provided by the auction itself. This includes the lot number, buyer number, and possibly a release form. These details ensure a smooth pickup process, preventing delays or additional fees. Be sure to provide us with this information upfront to avoid any complications.

Yes, LoadStation can arrange pickups for multiple cars from auctions. Whether you're purchasing several vehicles or consolidating shipments, we can coordinate the logistics to efficiently transport all your cars.

Yes, LoadStation can arrange pickup from one auction and delivery to another auction location. We offer flexible transport solutions tailored to your needs, whether it's moving vehicles between auctions or to any other destination.

Absolutely! LoadStation provides transport services for various types of vehicles, including cargo vans and large-size vehicles. Our network of carriers is equipped to handle a wide range of vehicle sizes and types, ensuring safe and reliable transport for your cargo van or other large vehicles.